Privacy Policy

PHILOXENIA Greek Language School

Last updated: January 2026

1. Introduction

PHILOXENIA Greek Language School (“PHILOXENIA”, “we”, “our”, “us”) is committed to protecting the privacy and personal data of its students, website visitors, and partners. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek and European data protection legislation.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The Data Controller responsible for the processing of personal data is:

PHILOXENIA Greek Language School
📍 Egnatia 45, Thessaloniki, Greece
📞 2310 53 5444 | 📱 694 723 8850

📧 info@greeklanguageschool.com

🌐 www.greeklanguageschool.com

3. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identification data: full name, date of birth (where required)

• Contact details: email address, phone number, postal address

• Educational information: language level, course preferences, placement test results

• Administrative data: enrollment records, attendance, certificates of attendance

• Technical data: IP address, browser type, device information, cookies

• Communication data: messages sent via contact forms, email correspondence

We only collect data that is necessary for clearly defined, legitimate educational and administrative purposes.

4. Purpose of Data Processing

Personal data are processed exclusively for the following purposes:

• Student registration, course placement, and academic administration

• Provision of language education services (in-person, online, or hybrid)

• Communication regarding courses, schedules, exams, and certifications

• Compliance with legal and regulatory obligations

• Website functionality, security, and performance optimization

• Statistical analysis for service improvement (anonymized where applicable)

Data are not processed for purposes incompatible with those listed above.

5. Legal Basis for Processing

Processing of personal data is based on one or more of the following legal grounds:

• Performance of a contract (Article 6(1)(b) GDPR)

• Legal obligation (Article 6(1)(c) GDPR)

• Legitimate interest (Article 6(1)(f) GDPR), such as service improvement and security

• Consent (Article 6(1)(a) GDPR), where explicitly required

Where consent is used as a legal basis, it may be withdrawn at any time.

6. Data Retention

Personal data are retained only for as long as necessary to fulfill the purposes for which they were collected, including statutory and accounting obligations. Retention periods are determined in accordance with Greek and EU legal requirements.

7. Data Sharing & Third Parties

PHILOXENIA does not sell, trade, or rent personal data.

Data may be shared only with:

• Authorized teaching and administrative staff

• IT and hosting service providers acting as data processors

• Public authorities, where required by law

All third parties are contractually bound to comply with GDPR and confidentiality obligations.

8. Data Security

PHILOXENIA implements appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, alteration, or disclosure. Access to personal data is restricted to authorized personnel only.

9. Cookies & Website Analytics

Our website may use cookies and similar technologies to ensure proper functionality and improve user experience. Cookies do not collect information that directly identifies individuals unless explicitly stated.

Users may manage or disable cookies through their browser settings.

10. Data Subject Rights

Under the GDPR, you have the right to:

• Access your personal data

• Rectify inaccurate or incomplete data

• Request erasure (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

• Lodge a complaint with the Hellenic Data Protection Authority (HDPA)

Requests may be submitted in writing using the contact details above.

11. Children’s Data

PHILOXENIA processes children’s data only with the consent of a parent or legal guardian and solely for educational purposes.

12. Changes to This Privacy Policy

PHILOXENIA reserves the right to update this Privacy Policy to reflect legal, technical, or operational changes. Updates will be published on our website with a revised “Last updated” date.

13. Contact

For any questions regarding this Privacy Policy or the processing of personal data, please contact:

📧 info@greeklanguageschool.com

📞 2310 53 5444